The core of wi-tribe is defined by three distinct elements:
- Customer-Centricity: Our way of approaching customers, ensuring they are enjoying services according to their expectations, allowing us to deliver a unique experience.
- Quality: A creatively designed network with world class build-out and personalized customer care evolving from attentive customer lifecycle management allowing us to deliver what we promise.
- Human Capital: By employing the best talent in the industry, we are establishing ourselves with optimal building blocks to continue leading the industry.
Offering a diverse range of products and services, wi-tribe believes in empowering customers with choices that suit their dynamic lifestyles. We work to offer value for money with diversified product portfolios such as package offerings for all kinds of users, whether they are coming online for the first time, or looking for the next level of broadband.
By continually launching ‘industry-firsts’ with customer’s first in mind, wi-tribe aims to enhance the user’s online experience. Our initiatives include software-as-a-service, great deals on flexible add-ons, smart payment solutions and my wi-tribe, a personal self-help portal enabling single click add-on purchases.
Backed by unrivaled experience, knowledge and ability, wi-tribe, a Qatar Telecom (Qtel) Group company, launched commercial services on July 1, 2009. The vast experience this world leader brings to the table has fuelled the growth of the wi-tribe venture worldwide.
With a refreshed brand, wi-tribe is geared to be a market leader, always bringing innovative offerings and methods to ‘bridge the broadband gap’ as an ‘enabler’ to increase the broadband market by continuously diversifying and simplifying online access. Wi-tribe review 2011 by Internet users.
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My experience with Wi-tribe is horrible. Pathetic Company and poor Customer care service.
I call Wi-tribe to get a new connection in my company. Person visited on 17 at about 3PM. No Demo was given, they said signal is there, you have 3 days to check, Currently you cannot use internet connection as its not activated yet. I pay 2250 (1500+750).
Then i went home, and at night about 7 to 9 PM, i received call from wi-tribe asking for verification, the call person said your internet will be activated in 30 mints. I cannot use internet at that time, as device was in office.
I start using internet from 18, Next two days i use internet and was not satisfied with it. on 20(my 3rd day) i send device back for complete refund, but i was shocked to hear that, “your 3 days has passed”. they said 17th is also included (Internet activated on 17th at about 7 to 9 PM, mean these 3 to 5 hours counted as complete day).
Never ever use there service .